Fulfillment Policy for Digital Goods

1. Introduction
This Fulfillment Policy outlines the terms and conditions governing the delivery of digital goods purchased from Protein Snack Queen. By purchasing digital goods from us, you agree to comply with this policy.

2. Delivery of Digital Goods

Instant Delivery: Digital goods will be delivered instantly upon successful payment confirmation. An email containing download instructions, a download link, or access credentials will be sent to the email address provided during the purchase.
Email Delivery: If you do not receive the email within two days, please check your spam or junk folder. If still not received, contact our support team at hello@proteinsnackqueen.com for assistance.
Download Link Expiration: The download link will be active for 24 hours from the time of purchase. After this period, the link will expire, and you will need to contact support for further assistance.

3. Accessing Your Digital Goods

Account Access: If your purchase involves access to an online platform or membership site, you will be provided with login credentials or added access to the purchased content within 24 hours after payment.
Updates: Any updates or new versions of the digital goods will be available to you as per the terms outlined during your purchase, either as free updates or additional purchases.

4. Refund Policy

Non-refundable Nature of Digital Goods: Due to the nature of digital goods, all sales are final. We do not offer refunds, exchanges, or cancellations once the product has been downloaded or accessed, except as required by law.
Exceptional Cases: Refunds may be issued at our sole discretion in cases of defective products or incorrect deliveries. Please contact hello@proteinsnackqueen.com within 14 days of your purchase to report any issues.

5. Support and Assistance

Technical Support: If you encounter any technical issues with your digital goods, please contact our support team at hello@proteinsnackqueen.com for assistance. We strive to resolve all issues within one week.
Customer Service: For any other inquiries related to your purchase, please reach out to our customer service team at hello@proteinsnackqueen.com.

6. Intellectual Property

Usage Rights: Purchasing digital goods grants you a non-transferable, non-exclusive license to use the content for personal or commercial purposes as specified in the product description. You may not resell, redistribute, or share the digital goods without prior written permission from Protein Snack Queen.
Copyright Infringement: Any unauthorized use of digital goods may result in legal action. We take intellectual property rights seriously and will enforce them to the fullest extent of the law.

7. Changes to This Policy
We reserve the right to update or modify this Fulfillment Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.

8. Contact Information
For any questions or concerns regarding this Fulfillment Policy, please contact us at: